Where is your property located?

Your location is required in order to give you accurate and relevant information. Please select your location from the list below. 
You can change your location any time by clicking the My Location button at the bottom of any web page.

Bill Inserts

Important information is enclosed with your bill:

  • Electrical safety information for you and your family
  • Tips for reducing your energy use
  • News from the Ontario Energy Board
  • News from your municipality if Alectra is your water biller

The following are our most recent bill inserts.

2025

Community

Bill Insert

Issue Date

All

Spring Newsletter – Alectra Utilities

March 13, 2025

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 13, 2025

Markham

City of Markham 2025 Water and Wastewater Rate

March 1, 2025

Hamilton

2025 Business Water & Wastewater/Stormwater Rates

January 1, 2025

Hamilton

2025 Residential Water & Wastewater/Stormwater Rates

January 1, 2025

2024

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

November 25, 2024

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

November 25, 2024

All

Go paperless to support your local food bank

September 13, 2024

Guelph, Rockwood

Go paperless to support your local food bank

September 13, 2024

All

Fall Newsletter – Alectra Utilities

September 1, 2024

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 1, 2024

All

Summer Newsletter – Alectra Utilities

June 6, 2024

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 6, 2024

All

Summer TOU/Tiered/ULO Prices

June 1, 2024

Guelph, Rockwood

Summer TOU/Tiered/ULO Prices

June 1, 2024

All

Spring Newsletter – Alectra Utilities

March 1, 2024

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2024

All

My Alectra: Our new online customer portal

January 12, 2024

Hamilton

2024 Business Water & Wastewater/Stormwater Rates

January 1, 2024

Hamilton

2024 Residential Water & Wastewater/Stormwater Rates

January 1, 2024

2023

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2023

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2023

Hamilton

Hamilton Water Newsletter – Fall 2023

October 1, 2023

All

Fall Newsletter – Alectra Utilities

September 1, 2023

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 1, 2023

All

Summer Newsletter – Alectra Utilities

June 1, 2023

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 1, 2023

All

Summer TOU/Tiered Pricing

June 1, 2023

Guelph, Rockwood

Summer TOU/Tiered Pricing

June 1, 2023

All

Go paperless to support your local food bank

June 1, 2023

Guelph, Rockwood

Go paperless to support your local food bank

June 1, 2023

All

Spring Newsletter – Alectra Utilities

March 1, 2023

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2023

Hamilton

2023 Business Water & Wastewater/Stormwater Rates

January 1, 2023

Hamilton

2023 Residential Water & Wastewater/Stormwater Rates

January 1, 2023

2022

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2022

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2022

All

Fall Newsletter – Alectra Utilities

September 1, 2022

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 1, 2022

All

Summer Newsletter – Alectra Utilities

June 1, 2022

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 1, 2022

All

Spring Newsletter – Alectra Utilities

March 1, 2022

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2022

Hamilton

2022 Business Water & Wastewater/Stormwater Rates

January 1, 2022

Hamilton

2022 Residential Water & Wastewater/Stormwater Rates

January 1, 2022

2021

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2021

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2021

Hamilton

Hamilton Water Newsletter – Fall 2021

October 20, 2021

All

Fall Newsletter – Alectra Utilities

September 7, 2021

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 7, 2021

All

Summer Newsletter – Alectra Utilities

June 1, 2021

Guelph, Rockwood

Summer Newsletter – Guelph Hydro

June 1, 2021

All

Electricity prices effective May 1 – October 31, 2021

May 1, 2021

All

Spring Newsletter – Alectra Utilities

March 1, 2021

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2021

Hamilton

2021 Water & Wastewater Storm Rates

January 1, 2021

2020

Community

Bill Insert

Issue Date

All

Winter Newsletter – Alectra Utilities

December 1, 2020

Guelph, Rockwood

Winter Newsletter – Guelph Hydro

December 1, 2020

All

Fall Newsletter – Alectra Utilities

September 8, 2020

Guelph, Rockwood

Fall Newsletter – Guelph Hydro

September 8, 2020

All

New electricity pricing for time-of-use customers

June 15, 2020

All

Go paperless to support your local food bank

June 1, 2020

Guelph, Rockwood

Go paperless to support your local food bank

June 1, 2020

All

Spring Newsletter – Alectra Utilities

March 1, 2020

Guelph, Rockwood

Spring Newsletter – Guelph Hydro

March 1, 2020

Hamilton

Business Water Rates January 2020

January 1, 2020

Hamilton

Residential Water Rates January 2020

January 1, 2020

2019

Community

Bill Insert

Issue Date

Vaughan

Minimizing the Effects of Stormwater 

June 15, 2019

Markham

Water and Wastewater Rate Changes

April 1, 2019

Guelph

Stormwater Service Fee Credit Program

March 1, 2019

Hamilton

Residential Water Rates

January 1, 2019

Is your location?