Skip to main content

Alectra utilities

Alectra Utilities

Top Menu

  • My Account Login My Account Login
  • New Customer Set Up New Customer Set Up
  • Outage Map Outage Map
  • Contact Us Contact Us
  • Search

Main navigation

  • Accounts & Billing
    • Log in to My Account
    • Register for Ebilling
    • Learn About My Account
    • View My Bill & Payments
    • Track My Energy & Water Use
    • About Bills
      • View My Bill
      • Paperless Billing
      • How to Pay My Bill
      • How to Read My Bill
      • Payment Assistance
      • Late Payment & Disconnections
      • Common Causes of High Bills
      • Bill Inserts
    • Find a Form
    • Rates
      • Rates & Service Charges
      • Time-of-Use Rates
      • Retail Energy Contracts
    • Start, Stop, Move
      • Residential Customer - Open, Transfer or Close an Account
      • Business Customer - Open, Transfer or Close an Account
      • Landlord & Property Manager Services
    • Water Billing
      • Water & Wastewater Billing
      • Track My Water Usage
      • Common Causes of High Water Use
      • Submit a Water Meter Reading
      • Hamilton Water
  • Customer Services
    • Make a Service Request
    • Start, Stop, Move
      • Residential Customer - Open, Transfer or Close an Account
      • Business Customer - Open, Transfer or Close an Account
      • Landlord & Property Manager Services
    • Call or Click Before You Dig
    • Conditions of Service
    • Contact Us
    • Landlord & Property Manager Services
    • Find a Form
    • Report a Power Outage, Hazard or Electrical Emergency
    • Report a Streetlight Out
    • Save Energy & Money
      • Offers & Rebates
      • Reporting Energy Consumption (Business Customers)
      • Tips & Resources
      • Track My Energy Use
      • Set My Peaksaver & Energate Thermostat
    • Ontario Electricity Supply Mix
  • Connection Services
    • Make a Service Request
    • Conditions of Service
    • Connecting Generation
    • Temporary Isolations
    • Unregistered Easements
  • Outages & Safety
    • Outage Map
    • Report a Power Outage, Hazard or Electrical Emergency
    • About Outages
      • What to do During an Outage
      • How We Restore Power
      • Reasons for Power Outages
      • Outage Prevention
      • Who's Responsible for Storm Damage Repairs
    • Electrical Safety
      • Electrical Safety at Home
      • Electrical Safety at Work
      • Powerline Safety
      • Call or Click Before You Dig
      • Teacher Resources
    • Emergency Preparedness
      • Power Outage Preparedness Guide
      • 72-hour Emergency Kit
      • Alectra’s COVID-19 Response FAQs
    • Report a Streetlight Out
    • Scams & Fraud
  • Accounts & Billing
    • Log in to My Account
    • Register for Ebilling
    • Learn About My Account
    • View My Bill & Payments
    • Track My Energy & Water Use
    • About Bills
      • View My Bill
      • Paperless Billing
      • How to Pay My Bill
      • How to Read My Bill
      • Payment Assistance
      • Late Payment & Disconnections
      • Common Causes of High Bills
      • Bill Inserts
    • Find a Form
    • Rates
      • Rates & Service Charges
      • Time-of-Use Rates
      • Retail Energy Contracts
    • Start, Stop, Move
      • Residential Customer - Open, Transfer or Close an Account
      • Business Customer - Open, Transfer or Close an Account
      • Landlord & Property Manager Services
    • Water Billing
      • Water & Wastewater Billing
      • Track My Water Usage
      • Common Causes of High Water Use
      • Submit a Water Meter Reading
      • Hamilton Water
  • Customer Services
    • Make a Service Request
    • Start, Stop, Move
      • Residential Customer - Open, Transfer or Close an Account
      • Business Customer - Open, Transfer or Close an Account
      • Landlord & Property Manager Services
    • Call or Click Before You Dig
    • Conditions of Service
    • Contact Us
    • Landlord & Property Manager Services
    • Find a Form
    • Report a Power Outage, Hazard or Electrical Emergency
    • Report a Streetlight Out
    • Save Energy & Money
      • Offers & Rebates
      • Reporting Energy Consumption (Business Customers)
      • Tips & Resources
      • Track My Energy Use
      • Set My Peaksaver & Energate Thermostat
    • Ontario Electricity Supply Mix
  • Connection Services
    • Make a Service Request
    • Conditions of Service
    • Connecting Generation
    • Temporary Isolations
    • Unregistered Easements
  • Outages & Safety
    • Outage Map
    • Report a Power Outage, Hazard or Electrical Emergency
    • About Outages
      • What to do During an Outage
      • How We Restore Power
      • Reasons for Power Outages
      • Outage Prevention
      • Who's Responsible for Storm Damage Repairs
    • Electrical Safety
      • Electrical Safety at Home
      • Electrical Safety at Work
      • Powerline Safety
      • Call or Click Before You Dig
      • Teacher Resources
    • Emergency Preparedness
      • Power Outage Preparedness Guide
      • 72-hour Emergency Kit
      • Alectra’s COVID-19 Response FAQs
    • Report a Streetlight Out
    • Scams & Fraud

Mobile Menu

  • About Us
    • Careers
    • Company Overview
    • Contact Us
    • Guelph & Rockwood
    • Investor Relations
    • Leadership
    • News
    • Regulatory Affairs
  • Innovation
    • GRE&T Centre
    • Advanced Planning
    • Grid Innovation
    • Smart Cities
  • Community
    • AlectraCARES
    • Community Support Application
    • Sustainable Future

Where is your property located?

Your location is required in order to give you accurate and relevant information. Please select your location from the list below. 
You can change your location any time by clicking the My Location button at the bottom of any web page.

  • Alliston
  • Aurora
  • Barrie
  • Beeton
  • Bradford West Gwillimbury
  • Brampton
  • Hamilton
  • Markham
  • Mississauga
  • Penetanguishene
  • Richmond Hill
  • St. Catharines
  • Thornton
  • Tottenham
  • Vaughan

Scaling up operations, maintaining focus on employee and customer safety

More Information

Breadcrumb

  1. Outages & Safety
  2. Electrical Safety
Electrical Safety
Electrical Safety at Home Icon
Electrical Safety at Home
Electrical Safety at Work Icon
Electrical Safety at Work
Powerline Safety Icon
Powerline Safety
Call or Click Before You Dig Icon
Call or Click Before You Dig
Teacher Resources Icon
Teacher Resources

About Us

  • Careers
  • Company Overview
  • Contact Us
  • Guelph & Rockwood
  • Investor Relations
  • Leadership
  • News
  • Regulatory Affairs

Innovation

  • GRE&T Centre
  • Advanced Planning
  • Grid Innovation
  • Smart Cities

Community

  • AlectraCARES
  • Community Support Application
  • Sustainable Future

Instagram Update

Snowbirds Project Inspiration
3M Masks
Two workers talking in an Alectra van
Group photo

Social Links

Powered by Google TranslateTranslate

my_location_iconSelect Locationcontact iconContact Us

Footer

  • Conditions of Service
  • Privacy Policy
  • Terms of Use
  • Accessibility
  • Sitemap
© 2020 Alectra Inc. All rights reserved.

Is your location?