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How to Pay My Bill | Alectra Utilities
Your Alectra Utilities bill may be paid using Visa, MasterCard or American Express through our third-party payment processor.
Be sure to have your 10-digit Alectra Utilities account number and credit card information ready before starting the payment process. Maximum payment amount is $10,000. Once your transaction is complete, you will receive a confirmation number.
- Pay by credit card. 1.49% service fee will apply. Alectra Utilities does not receive any portion of the service fee.
- You can also pay in My Alectra, by adding a credit card to your profile. Simply log in, select your card, and enter the amount you want to pay.
NOTE: To make a credit card payment online, please use Edge or Safari. Do not use the Chrome or Firefox web browsers for credit card payments.
NOTE: If you are using a VISA debit card, your card will be declined if you have insufficient funds in your bank account to cover the payment including the 1.49% fee or if the amount is over your daily limit.