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Alectra Utilities customers, thank you for going paperless – and helping feed hungry children in our communities.

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Ready to switch to paperless billing? All you need is your account number and your last payment amount.

Don't have your account information handy? Enter your email address and we'll send you a reminder to sign up.

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Alectra Utilities Logo - Discover the possibilities | Feed Ontario Logo

In partnership with Feed Ontario, we're committed to donating up to 100,000 nutritious meals to local food banks to help feed children in our communities.

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Turn your paper bill into nutritious food for a child in need.

1/3 of food bank users are children.

When you switch to paperless billing, we will donate two healthy meals to local food banks to help nourish children in our communities. Plus, you:

  • Get safe, convenient online access to your electricity bills
  • Receive a monthly email when your statement is ready to view
  • Make paying your bill faster and easier
  • Reduce paper and help the environment

Ready to go paperless?

Go paperless in 2 easy steps:

Register for
My Account

Say 'Yes' to ebilling
All you need is your Alectra Utilities account number and your last payment amount

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Already registered for My Account? Go paperless in 4 easy steps:

  1. Log in to My Account.
  2. Click on 'Enable paperless ebilling'.
  3. Select 'Yes' for Paperless ebilling and enter your password.
  4. Click on 'Update my Profile'.

More contactless convenience

In My Account, you can register for Pre-authorized Payments to give you the peace of mind knowing that your payment will be made on time.

And make budgeting simpler. Sign up for an Equal Payment Plan to balance your energy costs throughout the year.

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