Conditions of Service

Our Conditions of Service document defines how we work with our customers and others to deliver electricity reliably and safely. It serves as an important reference tool for customers, contractors, developers, retailers, power generators and their agents, consultants and suppliers.  

Included in our Conditions of Service is information on: 

  • Account administration including rates and conditions.
  • Billing procedures and payment plan options.
  • Regulations and codes that govern the services provided, including safety and inspection requirements as well as roles and responsibilities.

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