Most residential and small commercial customers have a smart meter and pay time‐of-use (TOU) rates for electricity. With TOU rates, you pay according to the time of day and day of the week you use electricity. TOU rates fluctuate to reflect the fact that the cost to provide electricity changes throughout the day according to provincial supply and demand.
TOU rates are set by the Ontario Energy Board.
- For Time-of-Use Pricing and Tiered Pricing, Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.
- Customers who have signed a contract with an energy retailer pay the price stated in their contract plus the Global Adjustment.
Beginning October 13, 2020, Residential and Small Business customers can submit a request to switch from Time-of-Use to Tiered Pricing for electricity usage after October 31, 2020. Use the Ontario Energy Board bill calculator to see what your total bill would look like with new, November 1, 2020, Time-of-Use and Tiered prices.
Electricity used on weekends and holidays is charged the off-peak price during both the winter and summer periods.
Off-peak prices are in effect on the following 2020 holidays: your electricity usage.
DAY OF OFF-PEAK PRICING
New Year’s Day
**Note: If a holiday falls on a weekend, the following Monday will have off-peak prices in effect all day.