Aurora | Alectra Utilities

Where is your property located?

Your location is required in order to give you accurate and relevant information. Please select your location from the list below.
You can change your location any time by clicking the My Location button at the bottom of any web page.

Postal Strike: How to access your bill and check your account balance and due date.

Outage Map URL

https://alectrautilities.maps.arcgis.com/apps/webappviewer/index.html?id=470616…

View My Bill & Payment URL

https://myaccount.alectrautilities.com/app/login.jsp

Track My Water Usage URL

https://myaccount.alectrautilities.com/app/login.jsp

Power Outage Preparedness Guide URL

/sites/default/files/assets/pdf/Power-Outage-Preparedness-Guide.pdf

Track My Energy & Water Use URL

https://myaccount.alectrautilities.com/app/login.jsp

View My Bill URL

https://myaccount.alectrautilities.com/app/login.jsp

How to Read My Bill URL

https://www.oeb.ca/rates-and-your-bill/electricity-rates/understanding-your-ele…

Register for Paperless Billing URL

https://myaccount.alectrautilities.com/app/register.jsp

Register(for an account) URL

https://myaccount.alectrautilities.com/app/register.jsp

Select Locations

A homeowner, tenant or student opening a residential account Link

/residential-customer-open-transfer-or-close-account

Opening a new business account Link

/business-customer-open-transfer-or-close-account

Building a new home or commercial, industrial or institutional facility Link

/make-service-request

Is your location?