alt by Alectra

Frequently asked questions

Answers to the questions we hear most about alt by Alectra™ — what it is, what you need to take part, and what registering your interest does and does not commit you to.

What is alt by Alectra™?

Alt by Alectra™ is a local energy market being developed by Alectra. It will create opportunities for eligible homes and businesses to earn money when their energy flexibility helps support the local electricity grid.

What does energy flexibility mean?

Energy flexibility means having some choice over when or how you use electricity. Depending on what you have, that could mean shifting electricity use to another time, temporarily reducing demand, using stored energy from a battery, providing eligible local generation, adjusting EV charging, or changing when equipment operates.

Who can participate?

alt by Alectra™ is being developed for residential, business, commercial, institutional and industrial customers within Alectra's service area. Where you are located and what equipment or flexibility you have will help determine the opportunities available to you.

What equipment could participate?

Examples may include smart thermostats, EV chargers, batteries, solar and storage systems, backup generation, controllable building systems, HVAC equipment, and flexible business or industrial processes. You do not need to have all of these.

How much could I earn?

Earnings will depend on factors such as how much flexibility you can provide, where you are located, the type of resource you have and when the local grid needs support. Payment details will be provided before you decide whether to participate.

Do I need to buy new equipment?

No. You may already have equipment that could participate. Register your interest and tell us what you have. Alectra will keep you informed as eligibility requirements and opportunities are confirmed.

How often will I be asked to participate?

The ask will depend on local grid needs. Event timing, frequency and notice requirements will be shared as the Market Rules and individual opportunities are finalized.

Do I have to participate every time?

Registering your interest does not commit you to participate in any event. If you later enrol in a specific market opportunity, we will clearly explain any participation expectations in advance.

Can my business participate across several locations?

Potentially. Organizations with multiple locations can identify this when they register. Alectra will assess which resources and locations may align with local grid needs.

Can I participate if I’m already in another energy or demand-response program?

Potentially. Eligibility will depend on the rules of both programs and any existing contractual commitments. Alectra can help you understand how alt may work alongside other programs.

Does registering commit me to participate?

No. Register your interest. Decide later. Registration is free and non-binding. It is not enrolment, and nothing will be connected or changed simply because you register.

Can I participate directly or through another company?

Depending on eligibility, organizations may be able to participate directly with alt by Alectra™ or through an approved aggregator that combines and manages flexible resources on behalf of customers.

When will alt by Alectra™ launch?

The alt by Alectra™ grid market is expected to open in January 2027. Registering now ensures you receive updates as market details and participation opportunities are confirmed.

Will I stay in control?

Yes. Registering changes nothing about your home, business or equipment. Any future participation options, settings and requirements will be explained before you decide whether to take part.

What happens after I register?

Alectra will keep you informed as alt by Alectra™ develops and may contact you when relevant opportunities become available. You will receive the details and decide later whether participating works for you.

I’m participating in Save on Energy. Is that the same as alt by Alectra™?

No. alt by Alectra™ is a local flexibility market and is separate from Save on Energy programs. For information about energy-efficiency incentives, rebates and existing Save on Energy programs, visit Save Energy & Money.

Will Alectra control my equipment or energy use?

Any future technology connection, control arrangements or participation requirements would be explained and agreed to as part of onboarding. You remain in control of whether you participate.

What are the Market Rules?

The Market Rules explain how the market will operate, including who can qualify, how flexibility is scheduled, how performance is measured and how compensation is calculated. Registered participants will receive updates as the rules are finalized.

Will Alectra help with setup?

Yes. Participating organizations will receive onboarding and technical support, including guidance on metering, telemetry and system integration where required.

Is your location?