Electricity

Time-of-Use Pricing
Tiered Pricing

Prices effective November 1, 2024 - April 30, 2025

SEASON

USAGE

PRICE

APPLIES TO

Winter

Up to 1,000 kWh per month

$0.093 per kWh

Residential customers 

More than 1,000 kWh per month 

$0.11 per kWh

Residential customers

All Seasons

Up to 750 kWh per month

$0.093 per kWh

Non-residential accounts

More than 750 kWh per month 

$0.11 per kWh

Non-residential accounts

Ultra-Low Overnight Pricing
Retail Energy Contract

You can sign a contract with an energy retailer for your electricity supply. Energy retailers are private companies and are not associated with Alectra Utilities, the Ontario Energy Board, the government or any government program. However, the Ontario Energy Board licenses energy retailers and plays a role to ensure they follow the laws and rules that protect consumers from unfair or misleading business practices. For additional information, visit our Retail Energy Contract page.

Delivery

Monthly Service Charge

$33.94

Distribution Charge

$0.0039 per kWh

Transmission Charge*

$0.0185 per kWh

*Billed on Adjusted Usage

Line Loss Adjustment

2.60% of the Total Electricity Charge

Regulatory

Monthly Standard Supply Service Charge

$0.25

Wholesale Market Service Charge*

$0.0059 per kWh

*Billed on Adjusted Usage

kWh = kilowatt-hour

Alectra logo

Alectra Utilities Holiday Office Hours

Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays. 

Our holiday hours of operation are as follows: 

  • Tuesday, December 24, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, December 25, 2024: Closed 
  • Thursday, December 26, 2024: Closed 
  • Tuesday, December 31, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, January 1, 2025: Closed 

Regular office hours resume on Thursday, January 2, 2025. 

Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now

Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.

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