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Your location is required in order to give you accurate and relevant information. Please select your location from the list below. 
You can change your location any time by clicking the My Location button at the bottom of any web page.

November 01, 2024 - October 31, 2025

On-Peak
Mid-Peak
Off-Peak
Ultra-Low Overnight

Day of the Week

Time of Day

ULO Period

ULO Price

Weekends & Holidays:
7 a.m. - 11 p.m.
Off-Peak
$0.076 per kWh Off-Peak
11 p.m. - 7 a.m.
Ultra-Low Overnight
$0.028 per kWh Ultra-Low Overnight
Weekdays:
7 a.m. - 4 p.m.
Mid-Peak
$0.122 per kWh Mid-Peak
4 p.m. - 9 p.m.
On-Peak
$0.284 per kWh On-Peak
9 p.m. - 11 p.m.
Mid-Peak
$0.122 per kWh Mid-Peak
11 p.m. - 7 a.m.
Ultra-Low Overnight
$0.028 per kWh Ultra-Low Overnight
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Alectra Utilities Holiday Office Hours

Happy Holidays! Alectra Utilities offices will be closed in observance of the Christmas and New Year’s statutory holidays. 

Our holiday hours of operation are as follows: 

  • Tuesday, December 24, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, December 25, 2024: Closed 
  • Thursday, December 26, 2024: Closed 
  • Tuesday, December 31, 2024: 8:30 a.m to 12:00 p.m. 
  • Wednesday, January 1, 2025: Closed 

Regular office hours resume on Thursday, January 2, 2025. 

Start the New Year with My Alectra: Keep your bills up to date and go green by registering for My Alectra and paperless billing. Enjoy the convenience of managing your bills online, anytime, anywhere. Sign up now! 

Need Additional Support? We have all the online forms you need to request our services including opening or closing an account, reporting an outage, and general inquiries.

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