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Learn About My Account

Sign up for My Account for 24/7 access to: 

  • View your account balance, due date and payment history
  • Sign up to go paperless – enrol in ebilling
  • Enrol in pre-authorized payments
  • Print current or previous bills 
  • View and analyze your daily, hourly, monthly and yearly electricity usage 
  • Update your account profile, including two-factor authentication

Join the tens of thousands of Alectra Utilities customers who are already enjoying the convenience of online account access! 

Signing up for My Account takes only moments! 

You will need: 

  • Your account number from your bill 
  • Your email address 

Before signing up, please read the Terms and Conditions.

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