Landlord & Property Manager Services

Landlords and property managers can enter into a Landlord Agreement with Alectra Utilities to transfer or disconnect electricity service between tenants.

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Are you a landlord or property manager? Do you have a tenant at your rental property? When the tenant moves out, and no new tenant has opened an account with Alectra, do you want the electricity service to remain on? 

  • Yes – select Option 1: New Transfer Agreement to learn more
  • No – select Option 2: New Disconnect Agreement to learn more

If you don’t have a tenant and want to switch your Time-of-Use or Tiered rate option please go to Choose Your Rate Option. 

Option 1 – New Transfer Agreement

By signing a Landlord Transfer Agreement, you can authorize Alectra Utilities to automatically transfer responsibility for a rental unit’s electricity service to you when a tenant moves out. This means you save on paying a new account set up fee. It also ensures the electricity remains in service at the property for lights, heat, and appliances and that a new tenant doesn’t have to request reconnection and pay the associated fees. 

  • When a tenant closes their account, we will mail you to let you know the service has been transferred to your account.
  • The Transfer Agreement includes your electricity rate option choice for Time-of-Use or Tiered Pricing.
  • Where applicable, you assume responsibility for the water account and related charges.
Alectra Utilities customers
Guelph and Rockwood customers

Alectra Utilities: Alliston, Aurora, Barrie, Beeton, Bradford West Gwillimbury, Brampton, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, St. Catharines, Thornton, Tottenham, Vaughan

Option 2 – New Disconnect Agreement

By signing a Landlord Disconnect Agreement, you elect not to become the interim account holder and decline continued electricity service to the Rental Premises when a tenant closes their electricity account. 

  • Alectra Utilities will disconnect the electricity service to the rental premise on the date the tenant closes their account. 
  • This means that the electricity is not in service at the property for lights, heat, and appliances. As well, service reconnection and new account charges will apply to the new tenant when opening an account. 
  • Where applicable, you assume responsibility for the water account and related charges.
Alectra Utilities customers
Guelph and Rockwood customers

Alectra Utilities: Alliston, Aurora, Barrie, Beeton, Bradford West Gwillimbury, Brampton, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, St. Catharines, Thornton, Tottenham, Vaughan

Change an Existing Transfer or Disconnect Agreement

Use the Landlord Agreement form to:

  • Change a Transfer Agreement to a Disconnect Agreement.
  • Change a Disconnect Agreement to a Transfer Agreement.
  • Update a Transfer Agreement to add or change your Time-of-Use or Tiered rate option choice provided the property is currently occupied by a tenant.
Alectra Utilities customers
Guelph and Rockwood customers

Alectra Utilities: Alliston, Aurora, Barrie, Beeton, Bradford West Gwillimbury, Brampton, Hamilton, Markham, Mississauga, Penetanguishene, Richmond Hill, St. Catharines, Thornton, Tottenham, Vaughan