Choose Your Rate Option

Current TOU Rates

November 01, 2023 - April 30, 2024

tou-oeb-pricing
TOU On-Peak
18.2 ¢/kWh
TOU Mid-Peak
12.2 ¢/kWh
TOU Off-Peak
8.7 ¢/kWh
Weekday
Winter

(November 1 - April 30)

OEB Residential Weekday Winter Time-of-Use Pricing Chart
Weekend &
Statutory Holidays

(ALL YEAR)

OEB Residential Weekend Winter Time-of-Use Pricing Chart

Learn more about your Rate Options or click to learn more about Time-of-Use Pricing.

Current Tiered Rates

November 01, 2023 - April 30, 2024

tiered-oeb-pricing
Tier 1
10.3 ¢/kWh
Tier 2
12.5 ¢/kWh
Residential
Winter

(November 1 - April 30)

OEB Residential Winter Tiered Pricing Chart
Small
Business

(ALL YEAR)

FPO

Learn more about your Rate Options or click to learn more about Tiered Pricing.

Current ULO Rates

November 01, 2023 - October 31, 2024

ulo-oeb-pricing
ULO On-Peak
28.6 ¢/kWh
ULO Mid-Peak
12.2 ¢/kWh
ULO Off-Peak
8.7 ¢/kWh
ULO Ultra-Low Overnight
2.8 ¢/kWh
Weekday

(ALL YEAR)

FPO
Weekend &
Statutory Holidays

(ALL YEAR)

FPO

Learn more about your Rate Options or click to learn more about Ultra-Low Overnight Pricing.

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Log in to see how these rate options can help you!

Please visit Time-of-Use Pricing, Tiered Pricing, and Ultra-Low Overnight Pricing to learn more about current and past rates.

Choose the rate option that's right for you


The best rate plan for you will depend on your electricity consumption patterns. Don’t worry – there is no deadline to choose, and you will not be locked into your selection. The difference is not likely to be more than a few dollars per month, but we do want to help you make the best choice possible. A few tips:

  • With TOU and ULO pricing, you can help manage your electricity costs by shifting your usage to lower off-peak price periods when possible.
  • If you have an electric vehicle that you charge at home overnight, ULO rates may be best for you, because you’ll be able to take advantage of the very low-priced overnight period.
  • If you live in a smaller home and don’t typically use a lot of electricity (less than 700 kilowatt-hours per month), choosing Tiered rates may lower your total bill, because you won’t consume enough to hit the threshold for the higher rate.
Tools to help you make an informed choice

Use the Ontario Energy Board bill calculator to see what your total bill would look like with Time-of-Use, Tiered, and Ultra-Low Overnight prices.

  • You’ll need your Alectra Utilities bill, or several months of bills. To use the calculator most effectively, you’ll want to know how much electricity you use and when you use it. You can find this information on the Electricity line of your bills or in My Account.
  • Remember, your monthly use and usage pattern may be different in the winter season than it is in the summer season.
  • You can also use our My Account Meter Data comparison tools to see your past electricity usage patterns with historic Time-of-Use and Tiered prices. Not registered in My Account? All you need is your Alectra Utilities account number and your last payment amount to sign-up. Right away you'll have access to your meter data, past usage and the comparison tools.

Choose Your Rate Option

You can opt-out of Time-of-Use Pricing and switch to Tiered Pricing or Ultra-Low Overnight Pricing one of these ways:

  • Log in to My Account — If you already have an account, log in and you can switch your Rate Option in Meter Data/Price Comparison.
  • Sign up for My Account — To sign up, all you need is your Alectra Utilities account number and your last payment amount to sign-up. Right away you'll be able to switch your Rate Option in the Price Comparison on the Meter Data tab.
  • Submit a Rate Option Selection formResidential and Small Businesses can do so online, by email, or by postal mail.
We’re here to help

Call Alectra Utilities Customer Service at 1-833-ALECTRA during business hours, Monday to Friday for assistance with submitting your selection.

FAQs - Frequently Asked Questions

I switched rates – when will my new rate take effect?

Don’t be alarmed if your next bill doesn’t show your new rate option. We will do our best to process the change for the beginning of your next billing period. This means your rate will change within 30 days and all electricity used after this date will be charged at the new rate. You will see this on the following month’s bill.

What’s the difference between Time-of-Use, Tiered, and Ultra-Low Overnight price plans?

Time-of-Use Pricing  
With Time-of-Use Pricing (TOU), the price depends on the time of day and day of the week you use electricity. There are three TOU price periods: On-peak, when demand for electricity is generally higher; Mid-peak, when demand for electricity is moderate; and Off-peak, when demand for electricity is generally lower.

TOU price periods change twice a year in summer (May 1 to October 31) and in winter (November 1 to April 30). The electricity you use from 7 p.m. to 7 a.m. every day, and all day on weekends and holidays, is the lowest TOU price all year round. With TOU pricing, you can help manage your electricity costs by shifting your usage to lower price periods when possible.

Tiered Pricing  
With Tiered Pricing, you can use a certain amount of electricity each month at a lower price. Once that limit (threshold) is exceeded, a higher price applies.

  • The monthly Tier threshold for residential customers changes twice a year: 600 kWh during the summer period (May 1 to October 31); 1,000 kWh during the winter period (November 1 to April 30).
  • The monthly Tier threshold for small business customers is 750 kWh all year round.

Tiered prices give you the flexibility to use electricity any time of day at the same price, although that price will change if you exceed the threshold during the month.

Ultra-Low Overnight Pricing  
With Ultra-Low Overnight (ULO) prices, there are four price periods: On-peak, Mid-peak, Weekend Off-peak, and Ultra-Low Overnight. 

The ultra-low overnight period is between 11:00 p.m. to 7:00 a.m. every day, when demand for electricity is lowest on average, and there is a higher on-peak price for consumption between 4:00 p.m. to 9:00 p.m. on weekdays, when demand is usually higher.

The ULO price periods are the same all year round. With ULO pricing, you can help manage your electricity costs by shifting high usage activities, like electric vehicle charging, to lower price periods when possible.

Time-of-Use, Tiered, and Ultra-Low Overnight prices are set by the Ontario Energy Board once a year on November 1.

I like Time-of-Use and don’t want to switch my pricing option. Do I have to do anything?

No, if you choose to stay on Time-of-Use Pricing, you don’t have to let us know. It’s our default pricing option. 

When do I have to tell Alectra I want to switch rate plans? Is there a deadline?
  • You can let us know any time. After you submit a request, we will make every effort to apply your selection to your next electricity statement. If the current month's bill is already in process it will be applied on the following bill.
  • More than one Rate Option Selection cannot be processed in one monthly billing cycle.
What if I change my mind? Am I locked into a price plan?

No, you’re not locked into a price plan. You can switch between Time-of-Use, Tiered, or Ultra-Low Overnight Pricing at any time. However, more than one rate option selection cannot be processed in one monthly billing cycle.

I have a Retail Energy Contract. Can I switch my rate option?

No, if you have signed a contract with an energy retailer for your electricity supply, you have agreed to purchase electricity at a fixed price for a set period of time. If you return to the Regulated Price Plan when your contract ends, you will have the option to switch your rate.

I’m a new customer. How do I choose a rate option?

If you are a new customer, your default rate plan will be Time-of-Use unless you select Tiered or Ultra-Low Overnight Pricing when you tell us you’re moving. Use our online form to let us know you’re moving and your rate option selection.

I’m a landlord. How do I choose a rate option?

A landlord or property manager with an existing Landlord Transfer Agreement can choose Time-of-Use, Tiered, or Ultra-Low Overnight Pricing when a tenant moves out and the landlord assumes responsibility for the electricity account. Click here to access the Landlord Agreement & Rate Option form.

What is the Ultra-Low Overnight price plan?

In April 2023, the Ontario Energy Board (OEB) announced a new electricity price plan, Ultra-Low Overnight (ULO), which offers more choice to residential and small business customers. The OEB provided a phased-in approach to offering the ULO price plan from May 1, 2023 to November 1, 2023 to allow electricity utilities time to implement the new plan. All Ontario utilities must offer ULO to their customers by November 1, 2023. Alectra Utilities is meeting our regulatory obligations by offering ULO to our customers in Fall 2023

The ULO price plan, offered in addition to the Time-of-Use (TOU) and Tiered price plans, has four price periods: On-peak, Mid-peak, Weekend Off-peak, and Ultra-Low Overnight. 

The ultra-low overnight period is between 11:00 p.m. to 7:00 a.m. every day, when demand for electricity is lowest on average, and there is a higher on-peak price for consumption between 4:00 p.m. to 9:00 p.m. on weekdays, when demand is usually higher.

The ULO price periods are the same all year round. With ULO pricing, you can help manage your electricity costs by shifting high usage activities, like electric vehicle charging, to lower price periods when possible.

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