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You can change your location any time by clicking the My Location button at the bottom of any web page.

Alectra offices closed Tuesday, September 30 in observance of the National Day for Truth and Reconciliation

The National Day for Truth and Reconciliation is a federal statutory holiday to be recognized every September 30. It is a direct response to the Truth and Reconciliation Commission’s Call to Action 80.

Alectra offices will be closed on Tuesday, September 30, 2025 to observe the significance of the holiday. Regular office hours resume on Wednesday, October 1, 2025.

  • If you’re moving, or have an inquiry, please use our online forms.
  • To report a power outage, call us at 1-833-253-2872 (Option 1), submit a report online, or use our online chat. Our System Control and Outage Call Centre are on duty 24/7 to respond to your report.
  • For outage updates, view our power outage map. 
     

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