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My Account

Make life easy by registering for my account

When you do, you will be able to:

  • View your account information anywhere you have an internet connection – 24 hours a day, 7 days a week.
  • Get safe, secure access to all of your transactions.
  • Learn about your household electricity and water usage, where applicable, set consumption targets and get notifications.

Registering is quick and easy:

  1. Create an online account login – You'll need a copy of your current Alectra Utilities bill.
  2. Complete the appropriate registration form for your community.

Not sure which one serves your home or business? Take a look at the communities Alectra Utilities serves.

Go to my account.

Note: Water usage is currently only applicable for Alectra Utilities customers in Hamilton, Vaughan and Markham.