Water & Wastewater Billing

Alectra Utilities invoices water, wastewater, and stormwater charges on behalf of the cities of Guelph, Hamilton, Markham and Vaughan.

Each municipality establishes its water, wastewater, and stormwater charges. Customers are billed these charges based on their water usage or volume consumed. 

For current charges, select your location and service type here.

If you are experiencing a technical issue with your water meter or a water-related emergency, please contact your municipality:

Community

Telephone Number

Aurora

Barrie

Bradford West Gwillimbury

Essa

Guelph

Hamilton

Markham

New Tecumseth

Penetanguishene

Region of Peel

Richmond Hill

Rockwood

St. Catharines

Vaughan

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If you are a customer from one of these municipalities and you are looking for information regarding your water bill, contact Customer Service