Time-of-Use Rates
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Electricity rate relief now in effect during COVID-19

The Government of Ontario is extending temporary emergency relief until May 31, 2020 to support Ontarians during the COVID-19 outbreak. During this time, households, farms and small businesses who pay time-of-use electricity rates will be charged the off-peak rate of 10.1¢/kWh, 24 hours a day, seven days a week. For more information about how Alectra is responding to COVID-19 and relief programs available to customers, visit us at AlectraUtilities.com/COVID19.

Some customers may receive a bill before their utility or unit sub-meter provider is able to implement the price change, in which case they will receive a credit on the following bill. For more information, read the Government’s news release.

Most residential and small commercial customers have a smart meter and pay time‐of-use (TOU) rates for electricity. With TOU rates, you pay according to the time of day and day of the week you use electricity. TOU rates fluctuate to reflect the fact that the cost to provide electricity changes throughout the day according to provincial supply and demand.  

TOU rates are set by the Ontario Energy Board on May 1 and November 1 of each year.

  • Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.  
  • Customers who have signed a contract with an energy retailer pay the price stated in their contract plus the Global Adjustment.  

How time-of-use prices are set:

TOU prices reflect the fact that the cost to provide electricity changes throughout the day. When demand is low, less expensive sources of electricity are used. When demand is high, more expensive forms of electricity production are called upon. 

Off-peak, mid-peak and on-peak prices factor in the time of day, the day of the week and the season of the year (summer and winter). The lowest prices are at night, on weekends and on statutory holidays: 

Current (March 24, 2020 - May 31, 2020)

Current TOU Prices - March 23, 2020 - May 31, 2020
Winter TOU Prices - November 1, 2019 - March 23, 2020
Holiday Schedule for TOU Prices

Electricity used on weekends and holidays is charged the off-peak price during both the winter and summer periods. 
Off-peak prices are in effect on the following 2020 holidays: your electricity usage. 

HOLIDAY

DAY OF OFF-PEAK PRICING

New Year’s Day

Family Day

Good Friday 

Victoria Day 

Canada Day 

Civic Holiday 

Labour Day 

Thanksgiving Day 

Christmas Day 

Boxing Day 

**Note: If a holiday falls on a weekend, the following Monday will have off-peak prices in effect all day.

Tiered Prices

Prices effective November 1 - April 30, 2020 

SEASON

USAGE

PRICE

APPLIES TO

Winter (Nov 1 - April 30): 

Up to 1000 kWh / month
More than 1000 kWh / month 

$0.119 per kWh 
$0.139 per kWh 

Residential customers 

All seasons: 

Up to 750 kWh / month 
More than 750 kWh / month

$0.119 per kWh 
$0.139 per kWh 

Non-residential customers