Ultra-Low Overnight Pricing

About Ultra-Low Overnight Pricing

With the Ultra-Low Overnight (ULO) price plan, there are four price periods: On-peak, Mid-peak, Weekend Off-peak, and Ultra-Low Overnight. 

The ultra-low overnight period is between 11:00 p.m. to 7:00 a.m. every day, when demand for electricity is lowest on average, and there is a higher on-peak price for consumption between 4:00 p.m. to 9:00 p.m. on weekdays, when demand is usually higher.

The ULO price periods are the same all year round. With ULO pricing, you can help manage your electricity costs by shifting high usage activities, like electric vehicle charging, to lower price periods when possible.

ULO rates are set by the Ontario Energy Board.

  • For Time-of-Use Pricing, Tiered Pricing, and Ultra-Low Overnight Pricing, Alectra Utilities passes this cost through to you, without mark-up, and pays it directly to our suppliers.
  • Customers who have signed a contract with an energy retailer pay the price stated in their contract plus the Global Adjustment.

Current Ultra-Low Overnight Rates

November 01, 2024 - October 31, 2025

ULO On-Peak
28.4 ¢/kWh
ULO Mid-Peak
12.2 ¢/kWh
ULO Off-Peak
7.6 ¢/kWh
ULO Ultra-Low Overnight
2.8 ¢/kWh
Weekday

(ALL YEAR)

Weekday Ultra Low Overnight Pricing Bar Chart by Ontario Electricity Board
Weekend & Statutory Holidays

(ALL YEAR)

Weekend Ultra Low Overnight Pricing Bar Chart by Ontario Electricity Board
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Residential and Small Business customers can choose from three pricing options: Time-of-Use Pricing, Tiered Pricing, or Ultra-Low Overnight Pricing.

You can find more information on how to Choose My Rate Option to help you make an informed choice about which electricity price plan is right for you.

ULO Pricing – November 1, 2024 – October 31, 2025
ULO Pricing - November 1, 2023 - October 31, 2024
2024 Holiday Schedule for ULO Prices

Electricity used on weekends and holidays is charged the off-peak price during both the winter and summer periods. Off-peak prices are in effect on the following 2024 holidays:

HOLIDAY

DAY OF OFF-PEAK PRICING

New Year's Day

Family Day

Good Friday

Victoria Day

Canada Day

Civic Holiday

Labour Day

Thanksgiving Day

Christmas Day

Boxing Day

ULO Pricing - May 1, 2023 - October 31, 2023
2023 Holiday Schedule for ULO Prices

Electricity used on weekends and holidays is charged the off-peak price during both the winter and summer periods. Off-peak prices are in effect on the following 2023 holidays:

HOLIDAY

DAY OF OFF-PEAK PRICING

New Year's Day

Family Day

Good Friday

Victoria Day

Canada Day

Civic Holiday

Labour Day

Thanksgiving Day

Christmas Day

Boxing Day

Find more historical electricity prices at the Ontario Energy Board.

Alectra logo

High call volumes due to Canada Post strike

Due to higher than normal call volumes, Customer Service wait times are longer than usual. For faster service, we recommend using My Alectra to get your account balance and due date.

Why use My Alectra?

  • Access your account information 24/7
  • View your account balance, payment history, and bills
  • Sign up for ebilling to avoid missing payments and late charges

How to sign up for ebilling:

  1. Opt in to paperless billing when you register for My Alectra. You'll need your account number, name as it appears on your bill, and the phone number associated with your account. Contact Customer Care at 1-833-ALECTRA (1-833-253-2872) if you need assistance.
  2. Already registered? Log in to My Alectra. Go to Account > Account Information, and click Enrol under Paperless Billing.

You'll receive an email notification when your next bill is ready to view securely online.

Quick Tip: Get your account balance quickly and easily:

Use our self-serve options when you call 1-833-ALECTRA. Simply press 2, then 1, and follow the prompts to enter your account number and street number. No need to wait on hold. You'll hear the amount and date of your last payment, the current bill amount, and the due date. If you made a payment today, your balance will be updated within 48-72 hours.

Follow these steps to log in to My Alectra:

  1. Recover your username: Click the "forgot username" link on the My Alectra login page and enter the email address you used to register. You'll receive an email from NoReply@AlectraUtilities.com with instructions.
  2. Reset your password: Click the "forgot password" link on the My Alectra login page and enter the username you received in Step 1. You'll receive an email with instructions to reset your password. Use your username and new password to log in.

Need Additional Support? Complete our online form for help with billing, account balance inquiries, proof of payment submissions, and more.

Take Control of Your Account Today: Log in to My Alectra or call us at 1-833-ALECTRA to get started.

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