Time-of-Use Pricing

Residential customers

 Starting November 1, 2019, the Government of Ontario changed how subsidies are presented on electricity bills for residential and small business customers. All subsidies provided under the Ontario Rebate for Electricity Consumers Act, 2016 are now combined in a new line item named “Ontario Electricity Rebate.”

Residential customers will continue to have the new rebate applied and need not take any further action.

Your bill now shows the full price of electricity, and the combined subsidy of approximately 32 per cent is applied to the pre-tax bill amount. OESP customers will also see a line item for the total Ontario support that they receive. Electricity consumption up to October 31 will be rebated under the old program, so during the transition you will see both rebates listed on your bill.

Learn more at OEB.ca or call 1-877-632-2727.

Business customers

For business customers (GS>50 kW) customers who were previously eligible to receive the 8% provincial rebate, you may be eligible to continue receiving the OER.  Customers must first complete the self-declaration form in order to determine their eligibility on or before January 31, 2020, otherwise they will automatically be excluded from the OER.  If it is determined that a customer is no longer eligible but they have completed the self-declaration form by January 31, 2020, then the customer may receive the OER until October 31, 2020.

For more information regarding eligibility criteria and important dates, please see the updated regulation at https://www.ontario.ca/laws/regulation/160363#BK2.