Electricity Rate Changes for Residential and Small Business Customers Effective February 23, 2021
On February 23, 2021, RPP Time-of-Use prices resumed:
Winter TOU Price Periods
Off-Peak (Weekdays 7 p.m. – 7 a.m., all day weekends and holidays)
Mid-Peak (Weekdays 11 a.m. – 5 p.m.)
On-Peak (Weekdays 7 a.m. – 11 a.m. and 5 p.m. – 7 p.m.)
On February 23, 2021, RPP Tiered prices resumed:
Winter Tier Thresholds
Residential – first 1,000 kWh/month
Non-residential – first 750 kWh/month
Residential – for electricity used above 1,000 kWh/month
Non-residential – for electricity used above 750 kWh/month
New February 9th: The Ontario government is extending relief for eligible businesses by covering their hydro bills.
Businesses that are, or were, required to shut down or significantly restrict services due to provincial public health measures can apply to the Ontario government for rebates, provided in the form of grants, to help with their fixed costs.
Alectra Operations Status:
As the coronavirus (COVID-19) pandemic continues to evolve, Alectra is taking active measures to support customers and protect its employees and the public. Alectra’s Emergency Operations Centre continues to work closely with the province and our municipal partners on safely resuming operations. Alectra’s field operations have resumed normal service. We appreciate your patience and understanding as wait times may be longer than normal. Our offices continue to be closed to visitors, and most non-essential employees continue to work from home.